Jax Kar Wash

1. Not only do they more than double the rates over night after taking over, they monopolize an entire area so you have no alternatives unless you want to search for and then drive far away. 2. They give you an email notice when you sign up, a front shield sticker, and then when you cancel - all good, right? No. See below. 3. Let's say you really need a car wash - maybe it's winter and you're in a hurry, etc. and decide to pay just for a singe wash. Now you're in trouble: 4. This unscrupulous company signs you back up on a ~$35/month basis, even though all you wanted was a single pay and paid with credit card. 5. Even though you (i) receive no email verification that you did so, and (ii) do not get a new sticker, you are now unwittingly and unwillingly a monthly customer. 6. When you finally realizes this (in my case, after three months), and complain about it to the car wash company, you get nowhere; the credit card company rules their way because you have no proof to provide. 7. So, all you have to go by is that (i) they never sent an email that they signed you up again or (ii) they never issued you a new sticker (I had peeled mine off after the promo when I first cancelled), the credit card company does not hear your side and just approves their monthly bills. 8. You cannot prove a negative - but in any court they would have to (i) explain why they never sent you a sign-up email, as when you first signed up many months ago, and (ii) why they never issued you a new sticker, and thus their only 'proof' is that they have a picture of your car registration plate. CLASS ACTION LAW SUIT, anyone?

This was the worst car wash I’ve ever had. I had snow on my car and now it’s full of soap. They didn’t use enough water to even rinse my car properly. You can’t even tell it’s been washed. Waited in a huge line and they didn’t take the time to rinse my car before the wash started. The brushes didn’t even clean the back of my car. Ever since Jax took over the quality of service has decreased. Waste of money!

I asked for a single wash and they signed me up for a $32/month membership, without any notification thereof by email or otherwise. When I noticed it on my credit card bill a couple of months later, they refused to refund me. So NEVER pay them by credit card, or you may end up unwillingly being cheated on a monthly fee until you notice it.